Fregate Privacy Policy

Introduction

The protection of personal data and your trust in our handling of data-protection matters are important to us. We take data protection seriously and process personal data based on applicable Swiss data protection laws and regulations as well as the EU General Data Protection Regulation (GDPR).

This privacy policy explains what data we collect, the purposes for which it is used, with whom it may be shared or transferred, and the rights available to you in connection with our collection and processing of personal data.

Data transmission via the Internet and electronic processing or storage cannot be guaranteed as absolutely secure. We use commercially acceptable and state-of-the-art techniques, but complete protection from improper access or use cannot be guaranteed.

1. Name and address of the data controller

Unique Experiences Tourism AG, Grundstrasse 12, 6343 Rotkreuz, Switzerland. Telephone: +41 41 798 08 00. Email: reservations@uniquefregate.com.

The above contact details may not be used for direct-marketing or general advertising purposes unless such materials have been expressly requested.

2. General information regarding the collection and processing of personal data

2.1 Scope in general

We collect and process personal data that you give us or our booking partners when you purchase or inquire about products or services, visit the website, or make a reservation or booking for Fregate Island.

This may include names, address details, phone numbers, email addresses, passport numbers, bank account details, travel dates and times, transfer and stay details, website access and usage data, and other information connected with inquiries, reservations, bookings, products, or services.

Sensitive data such as health or medical information, dietary requirements, disabilities, race, ethnicity, political opinions, biometrics, or religion may also be received where relevant to services. By making such data available, you are deemed to have consented to its processing in connection with Fregate Island products and services.

2.2 Minors and children

Other than guest details required to facilitate a stay on Fregate Island, we do not knowingly collect personal data about minors and children. If such data has been provided without parental or guardian consent, the parent or guardian should contact us.

2.3 Legal basis for data collection and processing

We collect and process personal data when necessary to provide products, services, and a functional website, including on the basis of consent, contract performance, legal obligations, and vital or legitimate interests.

• Consent for collection and processing of personal data, including data of children, minors, or persons who authorized you to share their information.
• Performance of a contract or measures before entering into a contract, such as managing services, accepting payments, providing refunds, and preventing fraud.
• Compliance with legal obligations.
• Pursuit of vital or legitimate interests, including asserting or defending legal claims.

2.4 Storage and deletion of personal data

Personal data is stored on servers and in locations in Switzerland. It may also be transferred outside Switzerland, including to countries in or outside the EEA and the Republic of Seychelles, subject to appropriate safeguards.

Personal data is deleted when it is no longer necessary for the purpose for which it was collected, processed, and stored, unless further retention is required by law, contract, or for the assertion or defense of claims.

3. Data sharing and transfers

Personal data may be shared with group companies, contractors, service providers, selected third parties, medical personnel, governmental agencies, and other organizations where necessary, permitted, or required by law.

• Group companies bound to keep data in accordance with this policy.
• Contractors and service providers such as transfer organizers, banks, website hosting providers, and email providers.
• Third parties where consent has been received or where data is needed to provide products or services.
• Medical personnel or third-party medical providers in the event of accident or injury.
• Governmental agencies for regulatory requirements.

Data may also be transferred in connection with reorganizations, sale or transfer of operations, regulatory requirements, requests by public authorities, or the assertion or defense of legal claims. Anonymous and aggregated data may be shared where it no longer constitutes personal data.

4. Provision of our website and creation of log files

Each website visit may cause our systems to collect information from the device accessing the website, including operating system, browser type and version, IP address, referrer URL, host name, and time and date of access.

This information is used to make the website available, improve products and services, improve relevance, identify website issues, and understand use across devices. Log data is generally deleted after a short period unless longer anonymous storage is possible or required.

5. Provision of our website and cookies

The website uses cookies to make it more user-friendly, efficient, and secure. Cookie use is based on legitimate interests and, where applicable, consent.

Cookies may be session cookies or persistent cookies. Persistent cookies can remember choices previously made on the website. Browser settings generally allow cookies to be disabled, restricted, or deleted, but website functionality may be impaired.

Google Analytics may be used for web analysis, including cookies and usage data. Processing may take place in the United States and is subject to Google's privacy and opt-out mechanisms.

6. Contact form

Personal data transmitted through a contact form is stored and used to establish contact, process the interaction, prevent misuse, and ensure the security of information technology systems.

The data is deleted when no longer necessary for the purpose for which it was sent or collected. If you object to such storage, the contact form cannot be used.

7. Google Analytics

Google Analytics is a web analysis service provided by Google. Google may use collected data to track and examine use of the website, prepare activity reports, share them with other Google services, and contextualize or personalize ads.

8. Social media

The website contains social media tools and plugins, including Instagram, Facebook, LinkedIn, and YouTube. Accessing these plugins may establish a connection to the relevant provider and submit information about your access to the website.

9. Your rights

Where we collect and process your personal data, you may have rights to information, access, rectification, deletion, restriction, objection, data portability, withdrawal of consent, and to file a claim with a supervisory authority.

• Request information about purposes, categories of data, recipients, retention periods, rights, sources of data, automated processing, and international transfers.
• Receive personal data in a structured, commonly used, machine-readable format and request transmission to another controller where applicable.
• Withdraw consent without affecting processing that took place before withdrawal.
• Request deletion unless processing remains necessary for legal, public-interest, health, archiving, research, statistical, or claims-related reasons.

Canonical source: fregate.com